We hope you have had any questions you may have had regarding the show answered while looking through our webiste. If you haven't found what you are looking for, hopefully this page will help. If we still haven't answered your question, please send us an email to firstname.lastname@example.org and we will get back to you as soon as possible.
Q. What are the show dates?
A. Friday 22nd March 2019
Saturday 23rd March 2019
Sunday 24th March 2019
Q. What are the opening hours?
A. Friday 22nd March: 10:00am - 5:30pm
Saturday 23rd March: 9:00am - 6:00pm
Sunday 24th March: 9:00am - 5:00pm
Q. When will tickets be on sale?
A. Tickets are now on sale and available to book online here or over the phone by calling 0844 8586758.
Q. Can I buy tickets at the show or can they only be brought in advance?
A. Tickets can be purchased at the show from one of the Box Offices. However you will save money buying in advance.
Q. Can I book tickets for a group of us?
A. Yes. For groups of 10 or more people you will save around 10% on your ticket.
Q. Can children come to the show? Are there any any restrictions?
A. Yes. The show is a show for all the family and welcomes all ages. Children under 5 can enter the show for free. Children over 5 must purchase a ticket. Anyone under the age of 16 must be accompanied by an adult.
Q. Can I have my ticket on my phone?
A. No. All visitors must have a physical ticket to hand in at the entrance hall to gain access to the show.
Q. How do I book tickets for my carer?
A. If you have a disability that restricts you from visiting the show alone, your carer is admitted for free. To get your carers ticket, purchase a general show admission ticket for yourself and then once at the show visit one of the box offices to collect a 'Carer's go free' ticket to hand in at the show entrance. You will be required to bring proof of your disability with you to the show.
Q. Will there be an interpreter for the deaf and hard of hearing on the Live Stage and the Workshop?
A. Yes, there will be an interpreter on Saturday.
Q. Does the NEC cater for disabilities?
A. Yes. For more information please vist the NEC website.
Q. Is there a charge to look around the Auction?
A. Yes. In addition to your show entry ticket, you will need to puchase an auction catalogue to be able to enter the auction. The cost of a catalouge is £10 and admits 2 people.
Q. How much is car parking?
A. The car parking charge is £12 per car for the day (when booked in advance) and charged by the NEC. Please note, we have no control over the car parking price.
To save some money, some visitors prefer to park at, or close to, a local train station and do the last stint by train. Some local/regional stations will have free parking, some will be cheaper then the NEC and some will have on-road parking a short walking distance. An added beneift of doing this should mean less chance of getting caught in traffic around the site at peak times.
Q. Where can I eat?
A. There are food outlets inside and outside the halls offering everything from sandwiches to full meals. Prices vary depending where you eat. If you wanted to leave the halls to eat, please do, just make sure you get you hand stamped on the way out so you can come back in.
Q. What if I've brought my own packed lunch?
A. You can either remain in the halls and eat your lunch or leave the halls to eat in the area just outside. If you choose to leave the halls, please remember to get your hand stamped so you can come back in to the show.
Q. Are dogs allowed at the show?
A. No. Only assistance dogs are allowed at the show.
Q. Is there a cloak room at the show?
A. Yes, the NEC has cloak room facilities near the entrance of the show. There is a small charge for this service.
Q. Do you have any recommendations for hotels near the NEC?
A. Take a look at our accommodation page which has recommendations for places to stay in Birmingham! Click here to view.