FAQs

We hope you have had any questions you may have had regarding the Practical Classics Classic Car & Restoration Show, with Discovery answered while looking through our website. If you haven't found what you are looking for, hopefully, this page will help. If we still haven't answered your question, please send us an email to restoration@clarionevents.com and we will get back to you as soon as possible. 
As a consequence of the ongoing impact of the COVID-19 (coronavirus) pandemic, Practical Classics Classic Car & Restoration Show, with Discovery, will now be postponed to 26-28 March 2021.

Everyone involved in putting the show together is extremely disappointed that the ultimate restoration experience will not be brought to the community this year. However, the health and well-being of our visitors, exhibitors, partners, contractors and staff is of the upmost importance.  With the government’s roadmap suggesting that restrictions on movement will still be in place for some time, it is therefore the right decision for us to cease planning for an event of this size and importance in August. 

We will now be putting all our efforts into delivering an extra special restoration show in 2021 and a fantastic meeting of the community for our flagship event, the Lancaster Insurance Classic Motor Show, with Discovery, in November.  Clarion Events is working with other event organisers, venues and government to develop guidelines on how to deliver the best versions of our events while ensuring the health and safety of all involved. We will update you further on the measures we are putting in place in due course.

Visitor ticket options:
For those of you that have bought tickets to the 2020 edition of Practical Classics Classic Car & Restoration Show, with Discovery, you have a number of options to transfer your tickets. 

You have the choice of transferring your tickets to one of the following events in our motor show portfolio:
•    2021 edition of the Classic Car & Restoration Show, 26-28 March 2021 
•    Classic Motor Show, 13-15 November 2020 - visit the website for more information
•    Race Retro, 19-21 February 2021 - visit the website for more information

What to do next:
If you wish to transfer your tickets to Practical Classics Classic Car & Restoration Show 2021 you don’t need to do anything! Your booking will be carried over automatically to the equivalent ticket on the corresponding date next year. As a thank you for continuing to support the show we will also credit your booking with an extra adult day ticket* so you can introduce a friend or loved one to the joys of the event!

If you wish to change the day of your new Restoration Show 2021 ticket/s please contact practicalclassicsshow@seetickets.com. This can be done at any time up until tickets are dispatched next year. 

If you wish to transfer your ticket to the Lancaster Insurance Classic Motor Show, with Discovery  or Reis Race Retro please email practicalclassicsshow@seetickets.com with your request. Please ensure you have contacted the team before 1 September if you wish to take up either of these two options. 

All new tickets will be sent out in the month prior to the show you are transferring to, either as print at home or hard copy tickets, as you have specified in your current booking.

*Terms & Conditions apply

Exhibitor, Sponsor and Trader information:
All stand and sponsorship bookings will be transferred to the 2021 dateline. 

What to do next:
You don’t need to do anything at this stage as all stand and sponsorship bookings will be transferred to the 2021 event. If you have any specific queries about the 2021 show then please contact your usual Stand sales representative however they will be in touch soon to discuss participation in the Lancaster Insurance Classic Motor Show with Discovery in November, which we plan to run as scheduled.

Car Club information:
All Car Clubs which had stands confirmed at the March 2020 event will be offered space at the 2021 edition if they wish to attend.  

What to do next:
You don’t need to do anything at this stage. You will be contacted directly by Alison Judge, our car club co-ordinator when the Club applications open for Practical Classics Classic Car & Restoration Show, with Discovery 2021. She will advise what information you need to supply in order for her to allocate an appropriate stand space and location for next year’s event.

Any questions? 
If you have any queries regarding your tickets not covered above please contact practicalclassicsshow@seetickets.com

For questions regarding the event more generally please contact info@necrestorationshow.com 

If you are a trader or stand holder, please contact your usual Sales Team representative:

Trade stands
Robbie McBride, Sales Manager, +44 (0)20 7384 8062, robbie.mcbride@clarionevents.com
Romone McCrae, Senior Sales Executive, +44 (0)20 7384 7786, romone.mccrae@clarionevents.com

Autojumble/Trader village
Helen Morton, +44 (0)7545 160 353, morvisevents@yahoo.co.uk

If you are club please contact Alison Judge, +44 (0)7500 695 531, alison@inovent.co.uk

We would like to take this opportunity to thank all of our cherished visitors, partners, traders and car clubs for their continued patience and support during these challenging and unprecedented times. 

We look forward to when we can all meet again to celebrate our wonderful community. 
I have pre-paid for parking, will I be able to use it for the new show dates?
You can transfer your parking to the new dates prior to the rescheduled date  - go to Manage my booking or email necparking@thenec.co.uk
 
I have booked a hotel through the official hotel partner, BCD ME, can I transfer or change my booking?
BCD ME have a process in place and will endeavour to support you at this time. Contact will come directly through them via the contact details you used to book your room/s. They can be contacted on sarah@bcdme.com

What are the new show dates and opening hours?
The new show dates are:
Friday 26 March 2021 10am - 5.30pm
Saturday 27 March 2021 9am - 6pm
Sunday 28 March 2021 9am - 5pm

When will tickets be on sale ?
Tickets will go on sale in December and can be purchased online or by calling the ticket hotline.

Can I buy tickets at the show or can they only be brought in advance?
Tickets can be purchased at the show from one of the Box Offices. However, you will save money by buying in advance.

Can I book tickets for a group of us?
Yes. For groups of 10 or more people, you will save around 10% on your ticket.

Can children come to the show? Are there any restrictions?
Yes. The show is an event for all the family and welcomes all ages. Children under 5 can enter the show for free. Children over 5 must purchase a ticket. Anyone under the age of 16 must be accompanied by an adult. 

Can I have my show ticket on my phone?
No. All visitors must have a physical ticket to hand in at the entrance hall to gain access to the show.  

How do I book tickets for my carer?
If you have a disability that restricts you from visiting the show alone, your carer is admitted for free. To get your carers ticket, purchase a general show admission ticket for yourself and then once at the show visit one of the box offices to collect a 'Carer's go free' ticket to hand in at the show entrance. You will be required to bring proof of your disability with you to the show.   

Will there be an interpreter for the deaf and hard of hearing on the Stage and the Workshop?
Yes, there will be an interpreter on Saturday at the Classics World stage.

Does the NEC cater for disabilities?
Yes. For more information please visit the NEC website.

Is there a charge to look around the Classic Car Auction?
Yes. In addition to your show entry ticket, you will need to purchase an auction catalogue to be able to enter the auction. The cost of a catalogue is £10 and admits 2 people. 

How much is car parking?
The NEC car parking charge costs £12 per car for the day when booked in advance or £16 if done on arrival. Please note the venue parking is managed by the NEC and we have no control over the car parking prices.
To save some money, some visitors prefer to park at, or close to, a local train station and do the last stint by train. Some local/regional stations will have free parking, some will be cheaper than the NEC and some will have on-road parking a short walking distance. An added benefit of doing this should mean less chance of getting caught in traffic around the site at peak times. 

NOTE: you can now book via NCP for £9 for the day. More information can be found here

Where can I eat?
There are food outlets inside and outside the halls offering everything from sandwiches to full meals. Prices vary depending on where you eat. If you wanted to leave the halls to eat, please do, just make sure you get your hand stamped on the way out so you can come back in. The NEC website has details of all the catering on offer.
There is an Italian restaurant (Evivva) that’s available to reserve online prior to the show, located in Hall 3 EDGE – if you would like to make a reservation please visit the website: http://reservations.thenec.co.uk/

What if I've brought my own packed lunch?
You can either remain in the halls and eat your lunch or leave the halls to eat in the area just outside. If you choose to leave the halls, please remember to get your hand stamped so you can come back into the show. 

Are dogs allowed at the show?
No. Only assistance dogs are allowed at the show.  

Is there a cloakroom?
Yes, the NEC has cloakroom facilities near the entrance of the show. There is a small charge for this service. 

Do you have any recommendations for hotels near the NEC?
Take a look at our accommodation page which has recommendations for places to stay in Birmingham! Click here to view.